GameStop Apologizes For DEHR OnLive Coupon Fiasco With $50 Gift Cards

To compensate customers who are angered over the removal of the OnLive coupon from their PC version of Deus Ex: Human Revolution, GameStop is offering a $50 gift card and a “Buy 2 Get 1 Free” promotion to anyone affected by the unfortunate situation. Kotaku’s report even has the exact email being sent out to online customers:

Dear GameStop customer,

Earlier this week, GameStop removed a competitor’s coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor’s offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,
Paul Raines
CEO, GameStop

It doesn’t sound like this applies to the Augmented Edition – did they not have a coupon included, as well?