Wizard101 Hits Fifteen Million Registered Users

Family-friendly free-to-play MMO Wizard101 continues to grow, after hitting ten million users half a year ago, it has now hit fifteen million users, a post addressing issues with recent changes to the chat system reveals.

Recently we made a change to our chat system that left a number of people in our community frustrated — or some cases, even angry. The feedback has been signficant, and I wanted to write you a quick note to let you know that, as always, we are listening.

First off, a quick apology. We did a very poor job of notifying you, our customer community, that this change was coming. To make matters worse, we completely failed to explain the reasons behind this decision. Please accept our apology for that, and allow me the opportunity to provide that explanation now.

A large portion of our effort here at KingsIsle is spent polishing our game, and all the related subsystems. It may not be apparent on the outside, but maintaining a virtual world with 15 million players can be pretty challenging. Operational systems, customer support, registration and billing, the website — there are hundreds of individual pieces that have to fit together perfectly to keep Wizard101 running all day, every day. Our team is constantly changing these systems, improving them, polishing them, trying to make them better for you.

Thanks Massively.

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